Course: Patron Services Training

This training was designed to teach new library employees how to find and sort books and decrease the amount of missing book reports the library receives. 

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Course: Active Listening for Spiritual Caregivers

This course was designed for the chaplain department of a faith-based hospital that was seeking training to improve the listening skills of volunteer and part-time chaplains.

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Course: Interviewing Strategies

This course was designed for a company seeking to improve the interview skills of their hiring managers and recruiters to enable the company to hire and retain better qualified applicants.

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Video: Resident Retention and Renewal

This video was designed to teach new apartment office employees the basic elements needed to retain residents.

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Video: How to Use Elements in Canva

This video was designed to give new Canva users an overview of how to use the elements tab to enhance their designs and improve viewer engagement in their projects.

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Video: Diffusing Tense Situations

This video was designed to equip employees with basic techniques for diffusing tense situations in the workplace.

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