Patron Services Training
This training was designed to teach new library employees how to find and sort books, and decrease the amount of missing book reports the library receives. This course contains branching slides, an accordion, drag-and-drop interactions, states, layers, and variables.
Tools used: Articulate Storyline 360, Canva
Project Deliverables: Design document, Storyboard
Active Listening Skills for Spiritual Caregivers
This course was designed for the chaplain department of a faith-based hospital that was seeking training to improve the listening skills of volunteer and part-time chaplains and improve the hospital's rating in satisfaction surveys. This training incorporates a variety of interactions, including multiple scenarios.
Tools used: Articulate Rise 360, Canva
Project Deliverables: Design document, Job aid
Interviewing Strategies: Activity
This activity is taken from a course on interviewing skills. The activity allows the learner choice in whether or not to select a strategy button for additional information before completing a drag and drop activity. Each feedback layer is scenario-based, and includes a number variable to show the learner their score.
Tools used: Articulate Storyline 360, Canva
Project Deliverables: Design document, Storyboard